Mackenzie District Council Acentia Toolkits

Here's where you can access all the toolkits your organisation holds licenses for
(and learn a little about the rest)


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Infrastructure

  • Purpose and Strategy

    Your Purpose, Vision and Strategy are critical components of building a strong, aligned, future-focussed organisation. Bringing them to life for every individual is where execution starts and how you create truly motivating, meaningful work for your people. 


    This toolkit will help you develop an annual process for communicating your purpose, vision and strategy, cascading your goals, and communicating them in a way that makes sense to all of your people. 

  • Uber-Capable Teams

    The way your teams operate is the way your organisation operates. Are you giving them everything they need to be great, or throwing them together and hoping for the best? 


    This toolkit teaches you how to run simple but powerful team charter sessions to align and challenge your teams, and team brand exercises to ensure your teams are thinking about who they serve and how they continually improve their offering. 

  • Your Processes

    Processes - they have the power to turn your organisation into a humming machine of excellence, or to cause a lack of delivery, wastage and major frustration. The good news - all of your people are capable of becoming process improvement champions. Looking to drive empowerment, efficiency and lower frustration levels? This toolkit is for you. 

  • Internal Comms

    Internal comms is routinely named as one of the top three challenges for CEOs and a big source of discontent among many staff. It doesn't have to be this way! 


    Use our Internal Comms tool to guide you through the creation of an effective, customised Internal Comms Strategy, designed to utilise the comms channels that work for your people, deliver the content they really want and create opportunities for multiple pathways of communication (not just top-down). 

  • Collaboration

    Looking for innovation? Creativity? Top level teamwork? Healthy, wide-ranging collaboration is a characteristic of organisations that lead the way in idea generation and new thinking. 


    This toolkit focusses on your leaders, allowing them to develop their understanding of collaborative practices and create an action plan to drive such practices at your place.  

  • Work Environment

    Your work environment serves as a mirror into your culture. Is it set up to promote teamwork and collaboration? Do people have any autonomy over their own space and the way they work? What about flexible work practices? 


    The self-check and guideline document in this toolkit will walk you through the key elements of workplace design - not just where people work, but how and when they work. You'll be surprised how simple changes can send important messages about your culture and how you value your people. 

Attitude/Behaviours

  • Your Values

    What do an intelligently designed set of values give you? 

    • A compass for your decision making 
    • The means by which to align your people 
    • A workplace free from damaging behaviours where people are safe to thrive. 

    This is only the case however if those values are consistently brought to life across your organisation. 


    The Values toolkit includes workshops to allow you to create a set of powerful, strategically aligned values, and involve your entire organisation in the development of matching value behaviours. Our 'Embedding Values' guide will then help you to bring these to life for maximum benefit to you and your people. 

  • Uber-Capable People

    How do you ensure your people are uber-capable? You develop them of course! People development not only helps your people be their very best for your organisation, it's also one of the key factors that if done well, will ensure your stars stay with you and not the competition. 


    Despite this, one of the least developed skills for people leaders is how to engage in effective development of their people. This costs organisations mega dollars and loss of talent every year. 


    Let our toolkit show you how to develop your leaders to develop their people. It's an investment that makes very simple sense. 

  • Internal Customer

    Go to Toolkit Contents >


    Thinking about the places we work in terms of our internal customers challenges us to look beyond our own to-do lists and start asking “what’s on yours, and how can I help?” It’s about understanding the larger role we play, not for ourselves but for others. And it’s about taking all the great disciplines we have honed over the years about customer service, and applying them to the way we treat each other, every day. 


    Do you want to just provide an introduction to the concept and encourage some thinking, or facilitate a challenging and indepth team session with powerful outcomes? Either way, you'll get everything you need to start changing mindsets across your organisation. 

  • Learning & Improvement Mindset

    Wish your people actively sought out opportunities for improvement? Looking to drive a mindset where learning happens organically at every level of your organisation? Need to move faster and be more adaptive? 


    This tookit is designed to help you foster a mindset of continuous learning and improvement - from your leaders down. It also includes a powerful programme for developing your own internal coaches, because there's nothing more effective than your own people coaching your people. 

  • Fabulous New People

    There's nothing better than having a fabulous new person with huge potential join your team. But how do you ensure your new person will add to, and not damage your developing culture? Then once they start, how do you help them thrive from day one? 


    Checklists and guides with templates etc. will help your hiring leaders make sound, smart recruitment decisions and build strong induction processes, so you can attract and retain the very best people for your culture. 

  • The Secret Sauce

    Your secret sauce is that cool unique specialness that differentiates you and makes you stand apart. It’s what your people love about coming to work each day and keeps them coming back. It’s that intangible feeling people get when they first walk into your organisation. 


    If you can identify your secret sauce, then you are in a position to bring it to life across your organisation to create a truly unique sense of identity and value for your people. This will help you be successful at a) retaining and engaging your best and brightest, and b) creating a unique and compelling selling point for attracting the best and brightest.


    In this toolkit you'll find everything you need to discover your own secret sauce and truely embed it across your organisation for the long term. 

  • Leadership Capability

    Strong leadership capability is so much more than just the particular skillsets of your individual leaders.  It's about the sum of all parts. Are ALL your leaders aligned to common language, behaviours and expectations? Is that leadership capability consistently reflecting all the knowledge, skills and abilities needed for your culture and for your people?  Are you actually clear on who your leaders are?


    This toolkit will give you everything you need to run your own powerful 'Leadership by Design' programme, aimed at aligning and lifting the capability of all your people leaders, from your team leaders to your CEO. 

  • Assessment

    Are you ready to take things to the next level? We can train your own people to become Accredited Acentia Assessors, so you can run your own full workplace culture assessments entirely inhouse!


    This comprehensive toolkit gives your internal assessors everything they need to run and report on full assessments or to deep dive into particular areas of your culture as needed.